Legal

End-User License Agreement

The terms that govern use of Fleetrans workshop software and fleetrans.com, including optional QuickBooks integration.

Effective date: 11 September 2026

This End-User License Agreement (“Agreement”) is a legal contract between you (the business or individual licensing the software) and Fleetrans Solutions Inc. (“Fleetrans”, “we”, “us”, or “our”) for use of the Fleetrans workshop and fleet software available at fleetrans.com and on shop subdomains such as yourshop.fleetrans.com (the “Software” or “Service”).

By creating a shop, signing in, clicking accept, or using the Service, you agree to this Agreement. If you are accepting for a company, you confirm you have authority to bind that company. If you do not agree, do not use the Service.

1. License

Subject to this Agreement and timely payment of any applicable fees, Fleetrans grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal repair-shop and fleet-maintenance operations during your subscription.

You do not acquire ownership of the Software. Fleetrans and its licensors retain all right, title, and interest in the Service, including software, designs, documentation, and trademarks.

2. Accounts and shops

You must provide accurate registration information and keep credentials confidential. You are responsible for all activity under your shop, including actions of users you invite. You must use commercially reasonable efforts to prevent unauthorized access and notify us promptly of any breach.

3. Acceptable use

You will not:

4. Your data

You retain ownership of data you and your users enter into the Service (“Customer Data”), including work orders, parts, invoices, and uploaded files. You grant Fleetrans a license to host, process, transmit, and display Customer Data solely to provide and support the Service, including backups and optional integrations you enable.

You represent that you have the rights needed to submit Customer Data and to connect third-party accounts on behalf of your business.

5. Third-party services and QuickBooks

The Service may let you connect third-party products, including Intuit QuickBooks Online. Those products are not sold by Fleetrans. Your use of them is governed by the third party’s terms and privacy policy. If you connect QuickBooks, you authorize Fleetrans to access the QuickBooks company you select and to create or update accounting records (such as customers, items, and invoices) as the Software is designed to do.

You may disconnect an integration at any time. Fleetrans is not responsible for outages, data mapping differences, tax setup, or errors in the third-party system.

6. Fees and subscription

Paid plans, if any, are billed as described at signup or in an order. Fees are non-refundable except as required by law or a written agreement. We may suspend the Service for non-payment after notice. Upon termination or non-renewal, your license ends. We may retain Customer Data for a limited period for backup and legal purposes, then delete it in the ordinary course.

7. Support and availability

We aim to keep the Service available and to provide reasonable support, but we do not guarantee uninterrupted or error-free operation. We may modify features, provided we do not materially reduce core functionality of a paid plan during a prepaid term without notice.

8. Disclaimer

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE”. TO THE MAXIMUM EXTENT PERMITTED BY LAW, FLEETRANS DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL MEET YOUR REQUIREMENTS OR THAT DATA WILL NEVER BE LOST.

9. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FLEETRANS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, GOODWILL, OR DATA, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL LIABILITY ARISING OUT OF THIS AGREEMENT OR THE SERVICE WILL NOT EXCEED THE AMOUNTS YOU PAID TO FLEETRANS FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE CLAIM. THESE LIMITS APPLY TO THE FULLEST EXTENT PERMITTED BY ONTARIO AND CANADIAN LAW AND DO NOT LIMIT LIABILITY THAT CANNOT BE LIMITED BY LAW.

10. Indemnity

You will defend and indemnify Fleetrans against claims arising from Customer Data, your use of the Service in violation of this Agreement or law, or your third-party integrations.

11. Termination

Either party may terminate this Agreement if the other materially breaches and does not cure within 30 days after notice. We may suspend or terminate immediately for unpaid fees, abuse, or legal risk. Sections that by nature should survive (including 4, 8, 9, 10, and 12) will survive termination.

12. Governing law

This Agreement is governed by the laws of the Province of Ontario and the federal laws of Canada applicable there, without regard to conflict-of-law rules. The courts of Ontario, sitting in Brampton or Toronto, have exclusive jurisdiction, except that Fleetrans may seek injunctive relief in any competent court.

13. Changes

We may update this Agreement by posting a new version at https://fleetrans.com/eula and updating the effective date. Continued use after the effective date constitutes acceptance. If you do not agree, stop using the Service and close your shop.

14. Contact

Fleetrans Solutions Inc.
13 Lilly Crescent, Brampton ON L6Y 3K3, Canada
Email: info@fleetrans.com
Phone: +1 (905) 588-9441

Related: Privacy Policy.